GM_DRAFT3

51

QUALITY CONTROL PROGRAM

Quality starts at project kick-off. We begin our client engagement at the quality principles on which the company was founded.
project kick-off and visioning meeting. We establish communication  
protocols and review schedule and key deliverable dates. We confirm
the project budget. We review project details to clarify major scope
issues and identify key issues. We also start the discussion about
design; with focused talk on concepts of form, scale, texture,
context, materiality, and spirit of place, as well as planning concepts
and environmental strategies that could inform the design process
and concept development. This meeting establishes a common
project framework which will be used to evaluate future decisions.
It is about engagement; our staff with your staff. It is about creating
relationships; building credibility, respect, and trust among the team.
By collaboratively defining and documenting the client’s needs, vision,
goals and expectations; the team ultimately provides better ideas and
collectively creates the criteria to measure project success. The HED
summarizes results of this discussion into a basis of design document.
This is a living document that gets updated throughout the design
process. It only exists to clearly document and communicate the scope
and goals of the project. It becomes the measuring stick for success.

Quality documents don’t just happen by accident. It takes a well-
honed repeatable process that has proven to deliver results. It takes
adhering to a carefully planned series of documentation standards,
document reviews and checking points during the technical design and
documentation of your project. Every HED project rigorously follows
a careful series of pre-planned and scheduled document reviews
by member staff and area discipline leaders. Our goal is delivery of
quality documents every time; no exceptions. As we strive to deliver
creative design solutions, our quality management process is there to
further increase the value of our service to our clients. HED maintains
quality management, technical training programs, and professional
development classes to increase staff knowledge and reinforce the



53

FAMILIARITY WITH GM SYSTEMS



BIM EXPERTISE 55

As BIM experts, we understand that there can be confusion in Mixed-use, multi-building
regards to the appropriate Level of Development required to support campuses pose a number
the design and construction process. We do not believe one can of unique challenges that
simply state “deliver LOD ### model”. This one size fits all approach require thorough planning and
does not recognize that each client and project has unique goals documentation of workflows;
that will ultimately influence the model requirements. Building ensuring that all parties remain on
Information Models at any stage of delivery (design-construction- schedule and meet the goals of the
facility management) will invariably contain elements and assemblies project and team. Additionally, with
at various levels of development. The HED team uses the LOD as a a client interested in managing
language that communicates a clear picture of the detail of the BIM and leveraging BIM deliverables
deliverable so that downstream users understand what information is and lifecycle models, it was critical
reliable as ownership of the model is transferred through the design to develop a Joint BIM Execution
and construction process. plan, encompassing all deliverables
and phases of the project. Working
At HED, we see great value in the use of BIM to design and deliver closely as an IPD team, the
projects and our practice is based upon utilizing this tool to better serve construction and design team
our clients. We offer a fully integrated Building Information Modeling members created and managed
(BIM) program in all of its disciplines, from project inception to the Building Information Models
completion. Early in the design process, we evaluate many resources for long term use; including flexible
which balances aesthetics, resource management, energy utilization, parametric building systems and
building geospatial location, project orientation, site conditions, information capable of supporting
acoustics, and countless other factors to provide project appropriate the operations and management
design solutions. By working in a 3D environment, we can deliver of the building’s facilities long after
more successful designs that are derived by exploring ideas, testing construction is complete.
and refining ideas “rapidly” in three-dimensions to ensure measurable
outcomes and functional goals. We turn the tabular and written
programming documents and two-dimensional plans into spatial
concepts; giving our clients a thorough understanding of the resulting
space, letting them better understand the building they are getting
prior to its construction.

Based upon our BIM expertise, we have included an initial LOD matrix
that provides the detail and ownership responsibility for our expected
BIM delivery for this project.

Design Excellence Form,
Function and Delight

Creativity is a way of looking
at the world: inquisitively
and with wonder. It is also
a way of responding to the
world: respectfully and with
confidence. Design requires
a clear mind and patient spirit,
the marks of expertise.To
design is to envision the future
in infinite detail. In all that we
do, our firm aims to contribute
to the greater good, physically,
socially, and environmentally.
Creativity is the soul of our
practice.

57

Advancing Your World
Firm Organization

Critical Thinking Share + Collaborate
Project Approach Mentor Program

Design Excellence
Project Experience



59

CUSTOMERS FOR LIFE

HED’s depth of expertise and quality of our work has been the key to building client confidence and trust, which ultimately has led to the
development of many long-term client relationships, some dating back nearly four decades.

1951 1964 1965

1975 1979 1981
1990



61

EXPERIENCE WITH GM

PROJECT Shreveport Assembly Plant Research + Development Noise + Vibration Analysis
Center Lab
LOCATION Shreveport, LA Warren, MI Milford, MI
FACTS 1,949,000 SF New Construction 500,000 SF Renovation
Architectural, Engineering, and Program + Design Services 347,000 SF New Construction
ROLE on-site services
Program, A/E planning and
design, systems integration,
field observations

PROJECT Desert Proving Grounds Vehicle Performance Truck Product Center
Integration Center
LOCATION Yuma, AZ Milford, MI Pontiac, MI
FACTS 2,500 acres New Construction 401,320 SF New Construction 1,100,000 SF Adaptive Re-use
Master Planning, Architectural,
ROLE Architectural, Engineering, and Architectural, Engineering, and Engineering and Design
Design services Design services Services



63

ROBERT BOSCH LLC

Harley Ellis Devereaux is the professional services provider who values
long-term relationships. A classic example is our 35 year relationship
with Robert Bosch Corporation which has included more than 50
assignments, large and small, but always important:

• (1981) Office and Research Center (35,000 sf) in Farmington
Hills, MI

• (1984) Addition to Farmington Hills R & D wing
• (1986) Charleston, SC plant addition, including Clean Room
• (1987) Chicago Computer Center expansion
• (1988) Expansion of Farmington Hills Complex (67,000 sf)
• (1989) A/E Blanket Contract
• (1995) Albion, IN Manufacturing Plant Expansion (62,000 sf)
• (2000) Test Track Upgrades in Baudette, MN & Flat Rock, MI
• (2002) Dynamometer Laboratory Modernization in

Farmington Hills,
• (2003) New Office Facility in Plymouth Township, MI

(250,000 sf)
• (2010 and Beyond) On-Going projects at three facilities in SE

Michigan



65

ROBERT BOSCH EXPERIENCE

PROJECT Office + Research Center Office + Prototype Manufacturing Facility
Development Center Expansion
LOCATION Farmington Hills, MI PlymouthTownshp, MI Juarez, Mexico
FACTS 107,000 SF New + Expansion 1.2 M GSF New Construction 12,300 sq m Expansion

ROLE Architectural, Engineering, and Architectural, Engineering, and Architectural, Engineering, and
on-site services Design services Design services

Logistics Manufacturing SLP Utilities
Center
Truck
Office Annex Gate

Future Phase I
Phase II
Facade Cafeteria +
Retrofit Training

PROJECT Manufacturing + Engineering Hydraulic Pump
LOCATION Warehouse Center Manufacturing Facility
FACTS Aguascalientes, Mexico Mexico City, Mexico
10,200 sq m Expansion Campus Expansion 6,300 sq. m New Construction
ROLE
Architectural, Engineering, and San Luis Potosi, Mexico Architectural, Engineering, and
Design services 25,800 sq. m Expansion Design services
Architectural, Engineering, and
Design services



67

CALIFORNIA AIR RESOURCE BOARD

The California Department of General Services (DGS) selected HED
to serve as the Master Architect for the new California Air Resources
Board (CARB) Vehicle Emissions Testing Center campus. The campus is
part of the California Environmental Protection Agency.

Since 1979, our dedicated team of architects and engineers worked
on numerous projects solving complex issues at the National Fuel
and Vehicle Emissions Laboratory (NFVEL) in Ann Arbor, MI, similar to
those facing the California EPA today. When the California EPA asked
who NFVEL used for all their emission testing facilities, no hesitation
occured when they confidently said HED. This relationship with the EPA
District 5 played a large role in receiving the contract.

The 300,000 gsf campus will include spaces program areas:

• Light duty and heavy duty emission testing
• Portable emissions measurement systems
• Chemistry laboratories
• Offices and shared operations
• Administrative services
• A parking structure and surface parking

Located on a 14-acre site in Southern California, the campus will be a
world authority on vehicle emission testing and research.

The campus will house dynamometers, dilution air filtration and
conditioning systems, humidifiers, clean rooms, sealed housing
evaporative determination (SHED) and environmental chambers, fume
hoods, compressed gas systems, flammable storage, liquid nitrogen
systems, gas distribution systems and labs.

The campus is targeted as a Zero Net Energy (ZNE) and a LEED
Platinum campus.



69

GOODYEAR TIRE + RUBBER COMPANY

HED teamed with Walbridge and Gala & Associates on this complex
1,104,800,000 GSF, fast-tracked manufacturing facility project for
Goodyear. The new facility is located in San Luis Potosi, Mexico.
The original design schedule was to take place in five month, however
due to owner initiated changes in scope, the desing was completed in
six months. HED staff worked long hours and weekends to ensure we
met the clients schedule and expectations.
Ground breaking occured after one month of design was complete in
order to meet the fast-track schedule.
The facility is schedule to open in the fall of 2016. Total poject life of 20
months.



71

UNIVERSITY OF SOUTHERN CALI

Master planned for three phases of development, this 30-acre site parametric building systems and information capable of supporting
sits immediately to the North of the University of Southern California’s the operations and management of the building’s facilities long after
downtown, Los Angeles campus. The project is conceived as an construction is complete.
expansion of the campus, and as such is designed to conform to USC
campus standards for collegiate gothic architecture. When addressing
the USC Faculty, University President, C. L. “Max” Nikias’ stated
his vision for the project, “The USC Village will be an architectural
masterpiece. It will look like a medieval Tuscan village redefined for the
21st century.”

The completed project is expected to be constructed over a period
of twenty years and will include up to 2,135,000 sf of new student
housing and an additional 1,170,000 sf of campus amenities, retail and
academic spaces. The initial phase of construction will consist of six
of the nine buildings planned for the fourteen-acre Phase One parcel
which is bounded by McClintock Avenue, Jefferson Boulevard and
Hoover Street. These six new buildings will house over 2,000 students
and provide 140,000 sf of retail and amenity uses all clustered around
“The Village Square”. Amenities in this phase will include a 25,000sf
fitness center, a 15,000 sf food court and a 37,000 sf full-service
grocery store along with a variety of retail and dining options. This initial
phase will be ready for occupancy in September of 2017.

Mixed-use, multi-building campuses pose a number of unique
challenges that require thorough planning and documentation of
workflows; ensuring that all parties remain on schedule and meet the
goals of the project and team. Additionally, with a client interested
in managing and leveraging BIM deliverables and lifecycle models, it
was critical to develop a Joint BIM Execution plan, encompassing all
deliverables and phases of the project. Working closely as an IPD team,
the construction and design team members created and managed
the Building Information Models for long term use; including flexible



73

ADDITIONAL EXPERIENCE

Kate consolidating

Integrated Practice Share +
Collaborate

Dialect is the art of question
and answer. It is a useful
way to conceptualize the
interrelationship of ideas.
Diversity of thought, multiple
vantage points, variant
practices and specialist skills:
these are the underpinnings of
teamwork and success. Cross-
cultural rapport is cultivated
in the perspective of every
internal and external team
member is sought to ensure
that our diesing process is
rigorously collaborative.

75

Advancing Your World
Firm Organization

Critical Thinking Share + Collaborate
Project Approach Mentor Program

Design Excellence
Project Experience

“When building your network of mentors, be honest about your mid- and
long-term goals, and how hard you are willing to work to achieve them.
Then turn to those who best know you and your work. Earn their respect
and trust so they will extend their personal capital to you with confidence
and be your professional Champion”

- Mary Barra, CEO General Motors

77

MENTORSHIP

At HED, quality begins with our people. As a company, we seek out
the industry’s most qualified people. We invest in each employee and
provide training and mentoring to help them excel. We create a culture
that rewards excellence. They are engaged and regardless of title or
experience, claim inherent ownership of the project. This culture of
ownership drives quality. It’s a matter of pride; for themselves as
professionals and for the reputation of the firm.

OUR BELIEF IS THAT WE WILL ONLY BE ABLE TO UNDERSTAND
WHAT IS IMPORTANT TO YOU BY ASKING BY AND BY LISTENING.
IT IS ONLY BY EDUCATING OURSELVES TO YOUR BUSINESS
AND UNDERSTANDING YOUR NEEDS THAT WE CAN CREATE A
SUCCESSFUL PROJECT. WE HAVE THE COURAGE TO ASK “WHY?”
AND ENCOURAGE COLLABORATIVE DIALOGUE THAT CREATES
BREAKTHROUGH SOLUTIONS



79

MENTORSHIP



81

MENTORSHIP

www.hed.design

Chris Vogelheim aia, leed ap

Studio Leader

d. 248.262.1628
e. [email protected]
26913 Northwestern Hwy, Suite 200
Southfield, MI 48033