HOTEL CONCIERGE

Earn more from
your investment property.

Welcome to the
five-star service
disrupting Australia's
short-term
rental market.

GGAIN FROM THE AIRBNB BOOM

Get ready for us to transform your property into a high-performing short term rental. Zero Fuss.
Hotel Concierge is changing the way short-term rental homes are leased by providing five star hotel and concierge services and

transforming them into affordable luxury living.
Hosting is more than just property management and managing guests. It’s a collaborate team culture of efficient, hard-working and
creative individuals with a love affair for property and hospitality. An art that brings each home to life with it’s own unique story to share

that in return will transform your property into a high performing short-term rental.

W

We do more than just list your property on Airbnb
and arrange cleaners. We are backed by our our
specialised property and finance companies
through the Inside Group of Companies. A trusting
partner making sure your investment is generating
the highest possible returns, every night of
the week witha t eam o f c ombined pr operty and
financial experts.
On average, our clients earn 72% more than they
would on the traditional long-term rental markets
and 31% more on than their short- term rental
comparative.

HHOW IT
COMPARES

Category Typical Investment Airbnb Property

PROPERTY PURCHASE PRICE $500,000 $500,000
DEPOSIT AMOUNT $0 $0
RENTAL INCOME
LOAN AMOUNT $500 per week $145-300 per night
INTEREST RATE PA $500,000 $500,000
UTILITIES, NETFLIZ, WIFI 4% 4%
PROPERTY MANAGEMENT FEE $0
INCOME TAX RATE 8% $2000 per year
FURNITURE PACKAGE 37% 15%
TAX SAVINGS Nil 37%
AFTER-TAX PER WEEK CASH FLOW $7,639
AFTER-TAC PER YEAR CASH FLOW $49 $25,000
$2,545 $4,202

$216
$11,255

“*Purchase $500,000 comparing $500 per week against $145 to $300 per night
at 70-85% occupancy with Airbnb. All other costs remain the same. See our PIA
property investments analysis for a complete breakdown.”

6060 DAYS,
NO COMMISSION
Sign up with a Full Home Setup Package and get your first 60 days of 15% management
commission free! The first few weeks will make or break your property’s future performance and
it’s extremely important that we secure bookings quick-smart and get five-star reviews early.

Whilst our home styling crew makes sure that your property looks its best, to boost the likelihood
of securing those first few bookings, we’ll need to charge a lower than market rate to make your
listing attractive as well.

So for the first 60 days we’ll manage your property for free whilst it’s being set up for success.
Allowing you to earn more, without lifting a finger.

Step 1 Step 2 Step 3

SIGN THE AGREEMENT GETTING CONNECTED FITOUT & FURNISH

Welcome! At this point you will have a pretty We engage the team to prepare and connect From napkins, robes to designer couches,
clear overview of all our services and more everything in just 14 days. There is no mucking around our stylists will start to shape your five-star
importantly an estimate of rental return and here as soon as we receive your keys our professionals
how we multi -manage all facets of your home with colour and warmth and fit out
home to maximise it to the best possible kickstart their engines, connecting utilities, internet, your home from top to bottom. We use and
outcome. No fuss. wifi, Netflix and all the agreed services to From
manage our own in- house hotel quality
Step 4 napkins, robes to designer couches, our stylists will linens to ensure only the best for our guests.
start to shape your five-star home with colour and
warmth and fit out your home from top to bottom. We Step 6
use and manage our own in- house hotel quality linens
GUEST &
to ensure only the best for our guests. CONCIERGE SERVICES

Step 5 Servicing your home and the experience your
guests have is what sets us apart. From meet
PHOTOGRAPHY &VIDEO LISTING CREATION
& greets, to house guides, welcome gifts,
To bring your property to life and make Our crafty, witty wordsmiths work their magic to create robes, slippers, 5 star 6 concierge services
it stand out from the crowd, we use only stand out listings that are both captivating visually and
the best when it comes to photography descriptive. Maximising your audience with listings on and everything in between, we
Airbnb and 30+ booking platforms including Expedia, do it all! No fuss & just friendly service.
still and video.
Booking.com, Agoda, TripAdvisor and HomeAway.
Introducing 4k videos, drone footage and both
day and twilight shoots, our pro’s bring the Each listing is optimised with an SEO & PPC marketing
stragegy to stand out, boost interests and help promote
best out in your home with attention to detail
your home with immediate bookings as soon as your
property goes live. Expect Bookings within 36 hours.

GGETTING STARTED

MADE EASY

INSPECTION
One of our property experts will arrange a site visit to gauge a full proposal
breakdown comparing your property with both short term and long term
rental strategies. Choose from various home styling and home furnishing
packages to help boost income revenue to suit all budgets, guaranteeing
you the best prices in town from a variety of wholesalers.

DUE DILIGENCE
Research is the cornerstone to the succes of our business. Understanding
each property type, location and the certain legislative requirements
surrounding your property as a short term rental is critical to know before
making the move. Like any strategy it is the process of matching the right
properrty strategy with the rental strategy, in the right location.

HOME FURNISHING
Our home styling team are equiped to turnaround a vacant property
to a fully- furnished , tastefully deorated home and set with full 5
star amenities within lightning fast timeframes. Select from a variety
of furniture packages from some of the most sort after stylists in the
country.

GUEST MANAGEMENT
24 hours, 7 days a week. Hotel Concierge will assist any guest
inquires about a potential booking, to when they check out
including ”things to do ”, activities and ”how to move around like
a local” to keeping our high level of 5 star reviews. There is nothing
our Guest Experience team can’t do.

PRICE OPTIMISATION
We have perfected the art and science of short term rental pricing to give you the best rate possible for every
night. Price optimisation is a critical step to achieving high occupancy and high returns. Our commercial analysists
scan the local market for future supply and demand data, historic seasonal and day-of-week trends, and data
driven special events and holiday predictions to optimise the best results. With custom built algorithms and smart
pricing, our professionals constantly tweak listings for maximum nightly stays.

CLEANING & LINEN
Our five star cleaners are all in-house and take care of all
the dirty work, leaving your property sparkling clean and
beautifully presented for every guest. Using high quality 500
thread sheets we wash, press and reset after each clean.
Ensuring prestine perfection with a touch of luxury.

30+ LISTING ONLINE
We’ll list on Airbnb and over 30+ different platforms including Expedia , Booking. com,
Agoda, TripAdvisor and HomeAway. Our witty wordsmiths will whip up a listing description
that is optimised to convert online views into fully-paid guests. Creating SEO optimised
copy with professional photos will generate bookings within the first 36 hours of being
listed . We get your property in front of over 250 million travellers per month. Boom!

REFERRAL AWARDS & GET 0% MANAGEMENT FEE
We’d like to meet your friends as well! For every property you refer to
us that joins the Hotel Concierge family and opts for a furniture package
, you will recieve a rebate of up to $2,000 for each 12 months .* So if
you love what we do, the more family and friends we help , the more
cash rebates you receive. How awesome!

UTILITIES, BILLS & DIGITAL LOCK INSTALLATION
You give us the keys, an we’ll take it from there. Our job is to take all of that stress away and look after absolutely everything on
your behalf. Best of all, you’ll get access to our bulk discounts to reduce ongoing costs . With Hotel Concierge we’ll look after that
for you so you can relax knowing your bills are all up-to-date, without having to think about it. With comprehensive reporting you
can keep track of how your property is performing , with all outgoings itemised on your monthly statement and easy access to
digital copies of all invoices paid. We will even install a fire safe digital locking system for 24/7 check-in and check-out.

WWE’RE DIFFERENT.
IN A GOOD WAY.

PROPERTY INSPECTIONS AFTER EACH GUEST
Between every booking a Hotel Concierge Property Host
will conduct a property inspection to keep track of the
property and identify any issues . Inspection photos are
recorded, giving us the evidence required for insurance
claims should any issues arise

PROPERTY MAINTENANCE & INSURANCE
Our maintenance team work round the clock. With work ususally resolved
within the hour we understand the value of hotels and hotel hospitality. Our
systems allow us to manage our properties with a super fast maintenance
approach keeping our owners and guests happy all year round. Our finance
department include building and landlord insurance to protect our owners.

FIVE-STAR REVIEWS MATTER
Thanks to exclusive partnerships, everything from your
home setup package to the welcome baskets for guests, are
guaranteed to leave those staying in your property beyond
content. We include house guides, guest gifts, special offers
and more to keep getting those top reviews.

4K PHOTOGRAPHY
Make your property stand out with high -quality
4k photography. Our professional photographers
take your property to new heights with professional
staging, day and twilight shoots and the use of hi-
tech motion drones.

PIA PROPERTY INVESTMENT ANAYLSIS REPORTS
Understanding how a property performs is more than just about location. It’s more thanjustfurnishingsandfinishes.
Therehastobeacomplete strategyfromendtoend to identify the yield, capital growth and overall performance. A full PIA is always
recommended and reviewed frequently to identify the ROI(return on investment ) with any property. Reach out to our finance
department anytime of the year and enjoy the value and support of assessing your property financially with cash flow reports, gearing
options and customised performance reports on your property. This makes us more than just managers. We’re partners in wealth.

OUR PEOPLE
We’re a combination of highly qualified property consultants, financial experts and managers. And we are an all-in-one hands-on team with a complete
love affair for property. With that in mind, we’re not about conventional property managemet methods. We’re change makers and enjoy the art of
exploring outside the box that gives us the creative space to perform at our highest and develop uncompromised strategies through short-term rental
mamagement. Also, we don’t just believe in property, but we’re also property investors ourselves. And it is these principles that balance the right culture
and teamwork of professionals, that will go above and beyond everytime in the support of continued long-term growth and exceptional customer service.



T &THE FACTS FIGURES

2007 Airbnb began in 2007 when roommates Brian Chesky and Joe Gebbia started AirBed &
2009 Breakfast on the living room floor of their San Francisco apartment.
2011 Picked up a $600,000 seed investment from Sequoia Capital kickstarting a massive boost for the company.
2012 Airbnb hits 89 countries and 1 million nights booked on their platform.
Airbnb launch their Host Guarantee Cover and reach their 10 millionth booking mark
2014-17 and continue to raise funding from $7.2m - $112m.
Australia makes a huge jump in using the Airbnb platform, taking listings from 43,610 in 2016 to 89 ,863
2018 in December 2017. In the 12 months to December 2016 the city of Brisbane welcomed a whopping 1.159
2018 million international visitors, according to the latest International Visitor Survey statistics. Breaking all prior
T O D AY records, the river city has seen a 25 per cent increase in international tourists visiting since 2012.
T O D AY The Deloitte report said Airbnb competitor Stayz, owned by US-based Expedia, has
T O D AY been growing at an average rate of 20% per year.
There are over 4 million Airbnb listings worldwide in 191 different countrie and in 65,000 cities.
Today On any given night, 2 million people are staying in Airbnb rentals across the world.
Airbnb has about 150 million users.
The company is said to be forecasting EBITDA of $450 million on $2.8 billion in
revenue for 2017. By 2020, Airbnb’s revenue is projected to be as much as $8.5 billion.
According to Deloitte Access Economics, Airbnb guests contribute $1.6 billion to Australia’s GDP, support more
than 14,000 jobs, and create significant savings for tourists. Airbn is currently valued at over $32 billion U.S dollars.

EARN MORE FROM
YOUR INVESTMENT

CONTACT US TODAY!

1300 30 96 90

www.hotelconcierge.com.au