Mattern Booklet 12.05.16 final

Events
Articles
Cost Recovery Survey
Social Mentions

EVENTS

American Records Mattern & Associates’ Stephen Cole
Management Association to Speak on Benefits of
Managed Services at
New York Chapter ARMA NYC”
March 29th

PWC Law Firm Services Mattern & Associates will be addressing
Global Forum attendees at the 6th Annual PwC
Law Firm Services Global Forum
May 9th – May 11th in New York City”

American Records Stephen Cole to Speak on ‘The Getting to
Management Association Zero Strategy’ for On and Offsite Records
at ARMA Las Vegas”
Las Vegas
September 13th

College of Law Practice Mattern & Associates to Sponsor
Management Futures College of Law Practice
Conference 2016 Management Futures
Conference 2016”
September 15th – 16th

Law Firm COO Mattern & Associates’ Stephen Cole to
& CFO Forum Speak at the 15th Annual Law Firm COO
October 26th – 28th CFO Forum 2016 in New York”

International Legal Mattern & Associates
Technology Association Launches ILTA Roadshow:
“8 Ways Managed Services
Roadshow Benefit Law Firms”
Boston – Nov 2nd
Chicago – Nov 3rd
Philadelphia – Nov 15th
Washington D.C. – Jan 2017
New York City – Jan 2017

ARTICLES

“Cost Recovery in 2016 –
A Tool for Drawing Profitability”

by Rob Mattern, March 2016
“Associates Cost Recovery Survey. We’ve been conducting
this bi-annual survey since 2004 and, during that time,
it has become an industry resource for tracking the cost
recovery practices of law firms across size and geography.”

“5 Ways Law Firms Can Benefit from
E-Discovery Managed Service”

by Stephen Cole, April 2016
“Not only does a strong managed services contract save
money and deliver benefits that are not matched by in-house
solutions, it can actually create its own revenue stream via
providing a strong case for cost recovery.”

“Can Managed Services Help Your
Firm’s Revenue Stream?”

by Stephen Cole, June 2016
“Firms are increasingly making the move to a managed
services environment for e-discovery. According to a 2015
Mattern & Associates Managed E-Discovery and Litigation
Support Survey, 28 percent of respondents indicated that
their firm had entered into some form of managed services
arrangement concerning their litigation support offering.”

“Outsourcing – Why is it Still
a Four-Letter Word?”

by Rob Mattern, October 2016
“With 70% of law firms outsourcing a portion of their
back office and 45% considering outsourcing some middle
office functions, it is clear that outsourcing is on the rise in
law firms. This is because, when executed correctly, it can
be an excellent management tool to increase service levels,
broaden talent and manage costs.”

“Records Management Systems Still
Behind Document Management for Law
Firms, Survey Finds”

by Zach Warren, Editor in Chief, October 2016
“The 2016 Cost Recovery Survey from Mattern & Associates
found that 90 percent of law firms reported having a records
retention policy, either formally (77 percent) or informally
(13 percent). However, just 68 percent of those with records
retention policies said it covered both electronic and paper
data, while 25 percent said the policy covered paper only.”

COST
RECOVERY
SURVEY

“Mattern & Associates Announces 2016 Cost Recovery Survey
Results: More Firms Recovering Traditional Costs, More Firms
Outsourcing”

An Indispensable Tool

Cost recovery has become increasingly difficult in the last half decade. Savvy clients
have begun to compare the rates they are being charged by various firms they work
with.
Additionally, law firms and legal corporations are under increasing pressure to be seen
less as a cost center and more as a value-add component to the corporate structure.
This translates into, among other things, a demand for greater accountability and more
accurate and predictable budgeting and forecasting.
Mattern’s legal cost recovery survey enables cost recovery comparisons, accountability,
forecasting, budgeting, and predictability. It has become an industry resource for
tracking the cost recovery practices of law firms across every size and geography. It
is referred to as “the most comprehensive snapshot of cost recovery trends and practices
available in the legal field.”

SOCIAL
MENTIONS

MATTERN MATTERS NEWSLETTER
WINTER 2016 Edition

Articles Featured:

“Creating a Competitive Situation: 7 Reasons Why
it is the Win-Win” by Rob Mattern
“Cost Recovery in 2016: A Tool For Firms Driving
Profitability” by Rob Mattern
“How Litigation Support Services Marry Risk
Mitigation and Cost Recovery” by Stephen Cole

MATTERN MATTERS NEWSLETTER
SUMMER 2016 Edition

Articles Featured:

“How Do You Know If Your Back Office Headcount
is Correct?” by Rob Mattern
“Performance Based or Headcount Based? Another
Urban Myth in the Making” by Rob Mattern
“Cost Recovery is Not Just Technology, It’s Strategy:
5 Ways to Improve Your Cost Recovery”
by Rob Mattern
“The 3rd Most Important Contractual Term to Have
in Offsite Records Storage Contract” by Rob Mattern

SOCIAL
MENTIONS

LegalIT News:

Mattern & Associates’ Launches ILTA
Roadshow: 8 Ways Managed Services
Benefit Law Firms 

LegalIT News:

Mattern & Associates Announces 2016 Cost
Recovery Survey Results: #LegalIT 
@MatternofFact

Legal Tech Bytes:

LEGAL TECHNOLOGY BYTES is out! 
Stories via @ComplexD @HireCounsel 
@MatternofFact

Charles Christian:

#lawfirm costs recovery: 
@MatternofFact predicts extinction of legal
research cost recovery by 2022

LexisNexis InfoPro:

ILTACON 2016: Information Governance, Security
and Data Hosting—Plus Recovery—Are Hot 

LexisNexis InfoPro:

So You’ve Decided on Managed Services for
E-Discovery... Now What? @MatternofFact

EliteLink:

Times are a changing RT 
@MatternofFact #BigLaw is not going extinct
– but client pressure is pushing it to evolve