1.1 Lot 2 - KPI Details
This section will present the details of each active KPI for Lot 2.
1.1.1 Lot 2.1 - Managed resources
1.1.1.1 KPI 2.1 – Lead time for a new resource to start
Lead time for a new resource since the beginning of the contract.
Lead time for a new resource on a rolling window of 12 months.
1.1.1.2 KPI 2.2 – CFMU experience on a specific application
1.1.1.3 KPI 2.3 – CFMU experience for critical profiles
1.1.1.4 KPI 2.4 – Number of worked days of overlap when a resource is replaced
1.1.1.5 KPI 2.5 – Number of CVs presented for the selection, to obtain a positive
selection
1.1.1.6 KPI 2.6 – Number of training days
1.1.1.7 KPI 2.7 – Number of training days matching EUROCONTROL strategic
training
Note: This KPI can not yet be measured objectively as the final Strategic Training information
is not yet available.
1.1.1.8 KPI 2.8 – Effectiveness of global induction training
1.1.1.9 KPI 2.9 – CECAS certified resources
1.1.1.10 KPI 2.10 – Number of resources with unjustified absence