KCRAnnualRpt2016. Cmprsd

Kitsap Community
Resources

RESPONDING TO A CHANGING COMMUNITY

201A6NANNUANLURAELPORRET PO2R01T6

A Community Action Partnership. 50 Years. Helping People. Changing Lives.
(KCR) is a local community action agency in Kitsap County. We are a
501©(3) private non-profit committed to meeting unmet needs of
low-income children, families, and the homeless.

Kitsap Community Resources Annual Report 2016

RESPONDING TO A CHANGING COMMUNITY

For more information about this report, please contact
Community Relations/Development Manager, Eugenie Jones at 360-473-2003.

Cover Photo: Ashlynne Turner/KCR Head Start student
Report photography: Eugenie Jones

www.kcr.org
www.facebook.com/kitsapcommunityresources

Our Mission

The KCR mission is to create hope and opportunity for low-income
Kitsap County residents by providing resources that promote
self-sufficiency and stability.

Our Vision

To be a community in which everyone has the opportunity to thrive.

PhBorteomg“reTarhptoehnyP,/rEWouuAgdeBTnoriaeardJdiowtinoaenlks”

RESPONDING TO A CHANGING COMMUNITY

KCR Core Values

Integrity
We honor commitments in an ethical manner.

Equity
We offer services tailored to the needs of the individual.

Compassion
We genuinely empathize with those we serve.

Excellence
We demonstrate high performance in everything we do.

Diversity
We honor and respect all individuals without bias.

Collaboration
We seek out partnerships and collaboration opportunities

in our community.

Teamwork
We support our employees as partners in achieving

our mission.

Letter From KCR Executive Director

Dear Readers,

Our Kitsap community is changing rapidly in many ways. In 2016 Kitsap Community Resources (KCR) did what
community action programs do best: complete a comprehensive Community Assessment of poverty needs and
issues in our community for the purpose of developing our 2018-2020 strategic plan and informing our community
of those needs. We have also engaged with many community partners to develop and operate a number of new,
creative services in Kitsap County. Several of these services are highlighted in this report.

To focus our efforts on areas of greatest need we began the Community Assessment in the Spring of 2016. KCR
contracted with Kitsap Public Health District Epidemiology to gather and report on changing demographics and
trends related to poverty in our community. 400 low-income residents from around the county completed a
survey about poverty needs and more than 30 community leaders were interviewed and several focus groups were
held. The results were then reflected in a comprehensive assessment report with an Executive Summary which can
be located on the KCR website at www.kcr.org. Among the most consistent and challenging issues identified
were the need for affordable housing, mental health services, access to and preparation for local living-wage jobs,
and ensuring access to services for all residents.

An early step in developing KCR’s next strategic plan was revisiting our mission, vision and organizational values.
The results determined by the Board of Directors are shown here on the “Mission” and “Core Values” pages. The
planning process will continue through 2017 and the completed plan will be ready by January 2018. Meanwhile,
KCR is busily accomplishing the goals of its current plan. One of the major goals—constructing a badly needed early
learning center on the campus of the West Hills STEM Academy in Bremerton--- is well under way and expected to
be completed in August of 2017 in time for the new school year.

We invite you to read the articles in this report about KCR’s innovative partnership work: serving those who are
chronically in the hospital emergency room, in jail or living on the street; helping new entrepreneurs start or
strengthen their businesses; and assisting displaced workers find employment and restarting their careers.

KCR continues to be blessed by a very dedicated volunteer Board of Directors, capable staff and volunteers, and
wonderful, appreciated donors. Please note some of their names and pictures highlighted throughout this report.

Warm regards,

Larry Eyer
Executive Director

KITSAP COMMUNITY RESOURCES ANNUAL REPORT 2016

Lions Field/Bremerton

Photography: Eugenie Jones

West Hills Early Learning Center

KCR is making great progress toward completion of the West Hills Early Learning Center that will serve
pre-school children from low-income families at the West Hills STEM Academy campus in Bremerton.
Slowed earlier by the wet weather conditions, the building is now being framed up and is expected to
be completed in time for the next school year in September.
The Center will serve up to 80 children ages 3-5 each year. Children will be enrolled in the Head Start
and Early Childhood Education and Assistance Programs (ECEAP). The curriculum, developed in
coordination with the Bremerton School District, is designed to prepare students for success in school.
In addition to early childhood education the program provides health screening and services, nutritious
meals, family services and parent engagement activities.
This Center is greatly needed in the West Hills area as there are no other Head Start or ECEAP
classrooms located in this area of West Bremerton. The building is being built with both private and
public funding on land leased from Bremerton Schools. Contributions are still needed to complete the
project and there are still opportunities to donate to support the facility. Contributions of $1000 or
more will be permanently and prominently recognized in the building. Contact Larry Eyer or Eugenie
Jones if you would like more information at 360-473-2004.
KCR is very grateful to the Kitsap County and Bremerton Community Development Block Grant
programs, federal Head Start, Bremerton Rotary, Kitsap Credit Union and many individuals for their
contributions to date.

WReosst eHmillasrSyTMEoMenEaHrelyaLdeSatranrPitnhCgolCatosegsnrratoeporhmCy/o/BEnruesgtmreuencritteioonJno, SnWeitAes

RESPONDING TO A CHANGING COMMUNITY

Business Education, Support & Training— BE$T

The KCR BE$T Program continued to experience growth in 2016 with increases in class enrollment and in

student graduation rates. Since its launch 16 years ago, Kitsap’s entrepreneurial program, now known as

KCR’s BE$T program, has seen 1,200 new and existing 2016 Annual BE$T Business Showcase
business owners graduate from its training program.

Aspiring entrepreneurs bring their dreams of Photography/Eugenie Jones

business ownership to this program and they acquire
the practical knowledge and networking support that
help make those dreams a reality. They learn how to
clearly define their business concept, identify a

customer base, understand money management,
write feasibility and marketing plans, and identify
other essential business ownership skills.

As the only program of its kind in the Olympic Peninsula area, BE$Ts graduates are responsible for starting
and managing a variety of local businesses: heating systems and repair, handcrafted confectionary shop,
CPR instruction, cleaning service, vegetarian catering, website development, plumbing, and many more.
These businesses represent the self-improvement and personal growth of their owners, but they also mean
retail spaces are rented, staff are hired, money earned and spent locally, and that the economic develop-
ment of Kitsap County is benefiting.

Tovi Wilkins, a recent BE$T graduate, is The BE$T program is an "Economic
the proud owner of the Barber Lounge in Development Program" funded by the
downtown Bremerton. “I wanted to learn Community Development Block
business principles that would help me Grants (CDBG) from Kitsap County, and
run a successful business and I achieved the City of Bremerton. This funding
that goal through the BE$T program. allows BE$T to provide a pathway to
More importantly, the mentors who business ownership for low-income
provide training and coaching helped me residents with subsidized tuition to
to realize that I’m not alone and that if those who qualify. Students who
others can be successful at starting a are financially able, pay the full
business, so can I.” program tuition rate.

A cornerstone of the BE$T program is its mentoring program. Supported by
a business-experienced advisory committee, and volunteer mentors and
coaches, the program offers advanced training, one-on-one business
Photography/Eugenie Jones coaching, and micro-loan advising.

BE$T Program Manager Dayna Ebersole looks forward to another promising year in 2017. “We’re excited
to kick-off a pilot program that will provide retail space to BE$T program participants at local farmer
markets and community events. It will give our students the opportunity to test their business strategies.”

Evolving to provide the best instruction and real-world experience to its students, BE$T continues to be a
pathway to self-sufficiency to those who turn to KCR in search of successful business ownership.

Kitsap Community Resources Annual Report 2016

Innovative Housing Solutions in 2016

Effectively addressing homelessness within our community requires thoughtful consideration of the
people who are homeless and the specific reasons behind their homelessness. As KCR continues to
serve the children and families who make up the homeless population in Kitsap County, attention is
also being given to the homeless who suffer from mental illness and who live with housing barriers
that call for new solutions.

Doug, a 63-year old diabetic suffering with mental health illness, has been
homeless off-and-on for a number of years. He has lived in temporary and
emergency shelters but had been unable to achieve the stabilizing benefit
of permanent housing. His inconsistent housing has additionally prevented
him from receiving proper and consistent health care.

Given the limited supply of affordable housing in Kitsap County, coupled
with low vacancy rates and an increased number of people with substance
use and mental health issues living without shelter, KCR has stepped up
with its partners to respond to the needs of residents like Doug.

In 2016, KCR joined the Kitsap Connect collaboration, which is a new and innovative program
administered by the Kitsap Public Health District, and funded by Kitsap County’s 1/10th of 1%
Mental Health, Chemical Dependency, and Therapeutic Courts Program. Kitsap Connect is designed
to engage Bremerton residents with serious mental illness and/or substance use disorders who
have also been identified to be high utilizers of community services such as emergency medical
services, law enforcement, and hospital emergency room services.

The goal is to connect these individuals with stable housing and long-term community support
services so that, in time, their health and wellness will improve and their utilization of these types
of costly services will decline. KCR is collaborating with several other community partners to make
Kitsap Connect a success, including Kitsap Mental Health Services, the Bremerton Housing
Authority, and The Salvation Army.

Additionally, this past year, KCR launched special rental assistance services, including Housing and
Recovery through Peer Supports (HARPS) and the Department of Social & Health Services (DSHS)
10B program. These programs provide eviction prevention and move-in assistance for people with
mental illness and/or substance use challenges.

When people are the first consideration, relevant and Photography/Eugenie Jones
impactful housing solutions can be found. Doug, aided
by new, innovative programs, is no longer homeless. He
now lives in the safety of a subsidized senior housing
unit. When asked what his new home means to him,
Doug replies, “It means I don’t have to bounce around
anymore, and I don’t have to worry about being outside
and cold all the time.”

RESPONDING TO A CHANGING COMMUNITY

Workforce Innovation and Opportunity Act (WIOA)

Dislocated Worker Program (DW)

Losing the only job that you know how to do is a dramatic
experience for anyone. When that work is also your only financial
means of taking care of your disabled child it is even more
disheartening. When Zeny came to KCR for help, she had lost
such a job caring for her terminally ill husband, and she was now
a widow, homeless, and caring for her disabled son.

The KCR South Kitsap Family Service Center serves South Kitsap WIOA/DW helped Zeny make
residents like Zeny each day — 3,732 clients in 2016. With a great strides from a homeless
cross-referral network of KCR services located in one facility, widow without the means to care
clients can receive energy assistance, veteran services, housing for a disabled son to a shining
and community support services, Women, Infants, and Children employee in a new line of work.
(WIC) services. And as a WorkSorce Affiliate, KCR provides
employment and training services, assisting 1,024 job seekers in
2016.

When Zeny sat down with her KCR Family Development Specialist she learned she was eligible for
the KCR housing program and as a displaced homemaker she was also eligible for employment
training through KCR’s displaced worker program. “I wanted to learn a new occupation and be able
to take care of my son, so this was a great program for me.” Through the WIOA/DW program, Zeny

gained access to employment assistance services such as:

 Individualized case management and career assessment
 Vocational training and job search assistance
 Resume and interview assistance
 Computer lab access
 Additional support services

Photography/Eugenie Jones

After attending orientation, Zeny was enrolled into the Dislocated Worker program. She was
accepted into a retail training program and provided transportation assistance so that she could
attend the training classes. Her training led to an internship and her hard work as an intern led to a
full-time job.

Zeny exited the program in December 2016 with a job, a house, and new-found sense of personal
accomplishment. “I’m really grateful for everything, happy to be with my son and look forward to
continuing to learn and grow in my new job.”

Kitsap Community Resources Annual Report 2016

2016 FINANCIAL INFORMATION

In compliance with OMB Audit Requirements for federal funds.

Revenues 88.1% 12,537,982
4.1% 581,208
Contracts & Grants 2.9% 413,809
Food Services 1.8% 252,976
Other Income 2.0% 284,688
Rents 0.9% 126,368
Donated Facilities 0.2% 39,450
Contributions 100.0%
Donated Goods 14,236,481
Total

Expenses

Housing & Community 41.0% 5,800,936
Services
Early Learning & Family 40.9% 5,763,095
Services 9.1% 1,287,796
Employment & Training 4.2%
Food Services 2.6% 596,760
AmeriCorps 2.1% 360,147
Other KCR Programs 100.0% 292,981
Total 14,101,715

RESPONDING TO A CHANGING COMMUNITY

2016 BOARD OF DIRECTORS

Joan Ferebee Greg Wheeler Scott Haeg
Vice President Board President Treasurer

Consumer Major Groups Public
Representatives Officials
Damon Bell
Joan Ferebee Olympic College Linda Sullivan-Dudzic
NAACP Bremerton School
Scott Haeg District
Emma Aubrey Connection Credit Union Tina Robinson
Kitsap Early Learning Alumni Kitsap County
Kurt Wiest Prosecutor
Association Bremerton Housing Jeremy Monroe
(KELAA) CK School District
Authority
Reshai Brooks Kaleb Hoffer Senator Christine Rolfes
Head Start/ECEAP PSNS & IMF State Senator, 23rd District
Gina Lindal
Policy Council DSHS Community Katie Eilers
Denise Agee Service Office Kitsap Public
Kitsap County Food Banks Larry Keller Health District
Dian Poyssick Brian Pickard
Retirees S. Kitsap School District
KELAA Brandon Johnston Fred Chang
Victoria Hilt Faith Community City of Port Orchard

KELAA Jason Gavinski Leslie Daugs
Rudy Taylor Keyport City of Bremerton

KELAA Greg Wheeler Lori Kingery
Natasha Fecteau Business N. Kitsap School District

KELAA
Shannon Turner

KELAA

KCR Leadership Team

Larry Eyer/Executive Director; Irmgard Davis/Fiscal and Administration Director; Connie Mueller/Early
Learning and Family Services Director; Monica Bernhard/Housing & Community Support Services Director;
Charmaine Scott, Employment and Training Director; and Eugenie Jones/Community Relations &
Development Manager.

Kitsap Community Resources Annual Report 2016

2016 KCR Managers

More than 17,000 Kitsap County
residents walk through the doors
of KCR each year.
The KCR Management Team plays
a critical role in managing our
efforts to serve the most
vulnerable members within
our community.

Trish Tierney Dayna Ebersole Paul Green
S. Kitsap Site Supervisor B.E.$.T. Program Mgr. IT Mgr.
WIOA WorkForce Mgr.
Eugenie Jones Darcy Hermoso
Community Relations Health Services Mgr.
& Development Mgr.

John Hurley Ian Gould Lawrence Thornburg
Family Services Mgr. Weatherization Mgr. WorkFirst Mgr.

Jenell DeMatteo Jackie Fojtik
Housing Mgr. Housing Solutions Mgr.

Jill Brenner Joan Hanten John Koch
Child Development Mgr. Human Resources Mgr. Operations Mgr.

Cyndy Ayers Julie Barletta
WIC Mgr. Energy Program Mgr.

RESPONDING TO A CHANGING COMMUNITY

2016 KCR Accomplishments

HOUSING AND HOMELESS SERVICES

Provided 3,996 emergency shelter, 13,538 transitional housing, 25,745 supported housing and 21,581 permanent
housing bednights. Eviction Prevention rent assistance services were provided to 80 households. And, we assisted
85 households move from homelessness to permanent housing with deposit and rent assistance.

HOUSING SOLUTIONS CENTER
Provided coordinated entry and housing referral services to 3,258 Kitsap County households who were seeking
rental assistance, emergency shelter and/or permanent housing.

VETERANS

Provided temporary emergency assistance services, including rental assistance, help with medical expenses, utility
assistance, and more to 262 Kitsap County veterans.

EMPLOYMENT AND TRAINING

Served 1,024 job seekers with such services as employment and career counseling, job training, work experience
and job search assistance. Also provided Business Education Support and Training (BE$T) services for 89 new
entrepreneurs.

EARLY LEARNING AND FAMILY SERVICES

Provided comprehensive child development services to 461 Head Start, Early Head Start and Early Childhood
Education and Assistance Program (ECEAP) pre-school age children. Additionally, The Parenting Place program
provided family strengthening classes and resources to 137 parents and children.

AMERICORPS
18 full-time team members and 23 part-time members provided 37,856 volunteer hours, coordinated and
completed 11 community service projects and provided assistance to five non-profits who serve Kitsap County.

KITSAP YOUTH IN ACTION (KYA)
Recruited and mentored 35 youth for participation in 56 community service projects. Additionally, junior and senior
KYA members participated in character-building training.

ENERGY ASSISTANCE AND WEATHERIZATION Residents attend a 2016 KCR-hosted
Provided financial assistance with utility bills for 5,596 low-income financial fair, receiving free tax-filing
households and fully audited and weatherized 57 homes. assistance.

WOMEN, INFANTS AND CHILDREN (WIC)
Provided nutritional assessment and guidance, health referrals, supple-
mental healthy foods and/or breast-feeding counseling for 7,102 clients.

FINANCIAL EDUCATION AND ASSET BUILDING

Together with Asset-Building Coalition partners, provided financial educa-
tion classes, second-chance banking, community financial education fairs,
free tax preparation, free credit reports and counseling to 411 Kitsap County
residents seeking financial literacy information and assistance.

CHRISTMAS ANGEL
Coordinated and distributed Christmas gifts donated by private sponsors
to 1,725 low-income children in Kitsap County.

FOOD SERVICES

Prepared 164,915 healthy, low-cost meals and snacks for home-bound seniors, senior
meal sites, Head Start and ECEAP classes, and U.S. Navy teen sites.

Kitsap Community Resources Annual Report 2016

2016 Customer Service Survey Comments

“It was great that my wife and I didn’t have to
choose between rent, food or medicine. Thank you!”

“I really feel blessed because of your help.”

“Thank you! The staff was very helpful and kind. They
have a heart for poor people like me.”

“All my kids attend (Head Start) here. Great staff!”

“You guys keep being awesome!” Thank you!

“I would highly recommend the BE$T class to others –

it was amazing!” KCR received a 94% satisfaction rating

“The staff is more than helpful. They are helpful and from client-completed surveys.

polite – they never turned me away. If they didn’t

know an answer, they’d find one.”

“I appreciate all that you do for me and my community. Thank you!”

“Very, very, very helpful!”

“Thank you for doing such a great job collecting hygiene products for the
homeless. You touch people’s lives!”

“Thank you for all that you do for me and everyone else!”

RESPONDING TO A CHANGING COMMUNITY

KCR Staff and Board Accomplishments

Larry Eyer, Executive Director Greg and Sunny Wheeler Larry Eyer, Mary Eyer and Family
Kitsap Community Foundation Exceptional Philanthropy Award Emma Aubrey Kitsap Celebration of Philanthropy
NAACP Lifetime Achievement Award
Trish Tierney
Greg Wheeler, Board President
MBA, Brandman University Connie Mueller

Emma Aubrey, Board Member
Law Degree Graduate
Seattle University School of Law

Shannon Turner, Board Member
Elected Student Body President Olympic College

Natasha Fecteau, Board Member
Children’s Alliance Advocacy Award

Scott Haeg, Board Treasurer
Western CUNA Management School Scholarship

Sarah Brockman, AmeriCorps Team Member
Para-educator Certificate

Kristen Peterson, AmeriCorps Team Member
Washington State Teacher’s Certificate

Heather Reese,
Family Development Specialist
Bachelor’s Degree in Human Services
Western Washington University

Trish Tierney, South Kitsap Site Supervisor
WIOA Manager
2016 Young Professional Award
Port Orchard Chamber of Commerce

Connie Mueller, Early Learning and
Family Services Director
Service to Youth Award
Boy Scouts of America

Shannon Turner

Kitsap Community Resources Annual Report 2016

2016 Donors $100 or higher

We wish to thank our private donors, major grantors, funders and supporting
organizations who make the work we do each day possible.

Adams, Kurt and Denise Hadley, Kelly Palmason, Stephen Photography/Eugenie Jones
Ahl, Catherine Hajek, Lene Peel, Rich and Jeanny
Amable, Ma. Nila Hall, Rebecca Perkins, Thomas and Edward Meadows
Andrus, Alvin and Eloise Hammann, Martha Pickard, Brian
Bamburg, Jill Harmon, Nina Pierce, Matthew and Rachel Anderson
Bartling, Tony Harrison, Cynthia Plessner, Julie
Bell, Dr. Damon Holk, George Poe, Barbara
Bernhard, David and Monica Hutton, Marilyn Pollard, Phillip and Patti
Bidwell, Don and Kay Jones, Eugenie Quigley, Letitia
Bondy, Elisabeth Johnson, Dr. Chris Ramsey, Marsha
Borquist, Bob Johnson, Mary Rayburn, William and Barbara
Bowman, Dr. Brian Johnson, Larry and Rita Richardson, Robert
Brose, Barbara Kamps, Paul Robinson, Ken and Tina
Brower, Jack and Carolyn Keller, Larry and Pam Rolfes, Christine
Buhler, Gordon and Judy Kidrick, Emmett Roman, Anthony
Campbell, Tom Kimble, Marilyn Rosenbalm, Connie
Campbell, Pam Knutsen, Joyce Rudnick, Deborah
Canfield, Ronald Komedal, Morris and Jo Ann Sebra, Louann
Carey, Sarah Koster, Merrill Shrader , Sharon
Carlisle Jr., James Kreifels, Jeff Siems, Diana
Christensen, Patricia Krell, Ronald Sims, Edsel
Costa, Marta Kuklinski, Merilee Song, Kee
Crim, Eva Laine, Linda Stansbery, Christine
Crow, Rosemary Lendosky, Jon Summers, Phyllis
Crow, Jody and Lisa Johnsen Leonardy, Don and Roberta Taber, Diane
Dains, J Christine Liu, Rebecca and Galen Li Taylor, Rudy
Danielson, Donald Looney, William and Teresa Thornburgh, Piper
DeLaGrange, Mary Lunden, Anne Tollefson, G. Val
Dicken, Wayne Maguire, Kenneth Trulock, Marilyn
DiMartino, Greg Marsters, Tommie Tuke, Larry and Brooke Healy
Dixon, Claudia Martz, Holly Van Zanten, Dirk and Birgitta
Domansky, David Mason, Louise Waddington, William and Connie
Dudley, James May, David Wagner, Eric
Ebersole, Dayna McCann, Damien Wallen, John
Evans, Merrill McClary, Cynthia Walsh, Pamela
Eyer, Larry and Mary McDaniel, Oliver Weidman, John
Eyer, Joyce McDowell, Linda Weisdepp, Paul and Debbie
Fishman, Laana McHugh, Molly Wheeler, Greg and Sunny
Forbes, Rob and Jennifer Michel, Catherine Whittle, Douglas
Friedman, Rick and Kirsten Mihok, Katherine Williams, J. M.
Gaylord Sr., William Miller, Scott Wray, Fay
Ghiselin, Evelyn Mills, Julie Young, Wm and Cynthia
Gorman, Karen Mixon, Krista Zeitner, Carole
Grams, Rick Moon, Steve and Terese Zonoff, Katie
Moore, Mary

RESPONDING TO A CHANGING COMMUNITY

2016 Business/Organization Donors

Adobe KCR’s Christmas Angel Program
Barnes & Noble Booksellers provides clothes, books, toys, bedding
Benevity Community Impact Fund and school supplies to 1,725
Bill & Melinda Gates Foundation Matching low-income children who’s families are
enrolled in the KCR Homeless and
Gifts Program Housing Program. One large
Bountiful Life Addiction Treatment contributor to this program was
Bremerton Rotary Foundation Les Schwab Tires.
Brown Paper Tickets, LLC
Calvary Chapel of Silverdale Photography/Eugenie Jones
City of Seattle
Colby UMC-United Methodist Women
Diehl Engineering Inc. P.S.
Federal Managers Association

Chapter 99 Keyport
First Lutheran Church of Poulsbo
Fred H. & Mary S. Dore Charitable Foundation
Helpline House
Holy Trinity Parish
Hudson Bay Way Foundation
JRO Licensing Agency, Inc.
Kitsap Community Foundation
Kitsap Credit Union
Kitsap Mustang Club
Kitsap Unitarian Universalist Fellowship

Book Club
Les Schwab
Port of Seattle
Puget Sound Genealogical Society
Rolling Romans RV Club-Sons of Italy
RV Associates
South Kitsap School District #402 Employees
Spirit of Life Lutheran Church Women
St. Antony's Episcopal Church
Umpqua Bank
United Way of Kitsap County

Kitsap Community Resources Annual Report 2016

Kitsap Community Resources

50 Years. Helping People. Changing Lives.

Photography/Eugenie Jones

Kitsap Community Resources Annual Report 2016

RESPONDING TO A CHANGING COMMUNITY

845 8th Street
Bremerton, WA 98337
Phone: 360-478-2301

Kitsap Community Resources provides equal employment opportunities (EEO)
to all employees and applicants for employment without regard to race, color,
religion, sex, national origin, age, disability or genetics.